❖ What is Courier? ▼
When any article, document, letter is packaged and sent using a logistics service, you can call it as a “courier”.
❖ Is ShippingKaro a courier partner? ▼
ShippingKaro is not a courier partner. However, we work with multiple courier partners to make the shipping process cheaper and easier for you.
Over 15,000 sellers including social sellers, brands, or even large enterprises trust us to ship their products. We provide a single platform to our sellers for shipping, order management, order tracking, etc.
❖ Which products are prohibited/banned to ship via ShippingKaro ▼
Given below is an indicative list of all banned or prohibited products you cannot ship via ShippingKaro.
Banned Products:
- Dangerous Goods
a. Oil-based paint and thinners (flammable liquids)
b. Industrial solvents
c. Insecticides, garden chemicals (fertilizers, poisons)
d. Lithium batteries
e. Magnetized materials
f. Machinery (chain saws, outboard engines containing fuel or that have contained fuel)
g. Fuel for camp stoves, lanterns, torches or heating elements
h. Automobile batteries
i. Infectious substances
j. Any compound, liquid or gas that has toxic characteristics
k. Bleach
l. Flammable adhesives
m. Arms and ammunition
n. Dry ice (Carbon Dioxide, Solid)
o. Any Aerosols, liquids and/or powders or any other flammable substances classified as Dangerous Goods for transport by Air
- Restricted Items
a. Precious stones, gems and jewelry
b. Uncrossed (bearer) drafts / cheque, currency and coins
c. Poison
d. Firearms, explosives and military equipment.
e. Hazardous and radioactive material
f. Foodstuff and liquor
g. Any pornographic material
h. Hazardous chemical items
In case a user ships the above-mentioned products via ShippingKaro;
1. The user may have to pay hefty penalties
2. No member of ShippingKaro will be responsible and liable for any loss, damage, theft or misappropriation of such products.
❖ Whom should I contact - ShippingKaro or courier partner? ▼
If you have any question or you need to raise a dispute, we request you to contact the ShippingKaro team at +91-844 844 0833 or write to us at hello@shippingkaro.com.
❖ I forgot my password. How do I reset it? ▼
If you need help resetting your password, please follow the steps below: 1. Click on the 'Forgot Password' tab 2. You receive the password in your register email address For Password Change simple visit to the profile section at top bar and change
❖ I'm not able to log in to my ShippingKaro account ▼
If you can't sign in to your ShippingKaro account from your desktop, mobile, or anywhere else - Please contact our support team at +91-844 844 0833. We will try our best to help you out.
❖ How ShippingKaro works? ▼
How It's Work?
The ShippingKaro platform is hassle free and simple to Use
❖ I want to add my GST number in my order invoice. ▼
To get an updated invoice with your GST no, fill in your GST details under the section Settings → Company Information → Accounting & Billing Details. Enter your GSTIN number and upload an image of your signature to get an updated invoice.
❖ What are the top courier companies in India? ▼
Some of the well-known courier companies in India providing services throughout the country are FedEx, Aramex, Xpressbees, Delhivery etc. Finding a logistics platform that can provide integration with all the listed courier companies can always be a plus. You can enjoy the services of all these logistics companies by choosing ShippingKaro as your logistics partner.
❖ Where can I get affordable courier rates? ▼
If you wish to search for affordable courier services, you need to compare the rates provided by various logistics providers. As the rate calculation of the shipments is done on the basis of the volumetric weight and is calculated in real-time. ShippingKaro, logistics aggregator platform offers a discounted rate on all parcels and it also allows to compare prices of different shippers to help in finding the most economical shipper for any given order.
❖ How can I schedule a courier pick up from home? ▼
Scheduling a courier pickup from home or any location is very easy. You just need to login to your ShippingKaro panel, click on the ‘Ship Now’ option, enter all the mandatory details regarding the package, pick-up and delivery address. You can choose one of the logistics partners and directly schedule a pick up from your preferred location by choosing one of the predefined time slots that are most convenient for you.
❖ How can I track my courier? ▼
Once the products leave the warehouse, the client can track the shipment till it reaches the customers’ doorstep. This can be done easily using the aggregator platform ShippingKaro for the best logistics providers in India. Login to the ShippingKaro panel and simply click on the shipments to track the detailed status of the courier automatically.
❖ How can I send a large parcel through courier? ▼
ShippingKaro provides FedEx surface services using which you can easily send heavyweight parcels at various locations without any hassle. FedEx surface is available at comparatively cheaper rates and these courier services are available throughout the country.
❖ What does the package weight in a courier stand for? ▼
The weight of the packed product is considered as the package weight. It is the first factor counted for calculating the shipment rates. Dead/Dry weight or volumetric weight whichever is higher is taken while calculating the rates. The volumetric weight is calculated as (length × width × height) / (dimensional factor). The dimensional factor may vary from 2700 to 5000 cm3/kg depending on the respective logistics partner. In case, declared weight differs and is less than the actual weight, shipping charges get revised to actual weight.
❖ What all goods can I ship through the courier? ▼
You are free to ship various products using the logistics companies integrated with ShippingKaro. However, there are some banned products that are either hazardous, high risk or illegal and such items are accepted for shipment. You can get a list of the prohibited items in the Merchant agreement of ShippingKaro.
❖ How can I reduce the human efforts involved in shipping my courier? ▼
To reduce the human efforts involved in the shipping process, you can make the most of all the features offered by ShippingKaro. You can easily synchronize your orders automatically, upload bulk orders, print the accurate shipping labels in no time, ship your products without any manual intervention and provide timely delivery to your customers. With the wide reach of multiple logistics partners, you can expand your business throughout India.
The courier services provided by ShippingKaro have been serving several ecommerce entrepreneurs in the country and assist them in taking their business to a new level.
If you haven’t yet registered at ShippingKaro then do it today and start exploring the platform. ShippingKaro can be the best and the most affordable shipping partner for your shipping requirements. With serviceability to 30000+ pin codes, you can turn your dream of expanding your business into a reality.
❖ What is the minimum shipping price at ShippingKaro? ▼
Our domestic shipping charge starts at Rs. 37/500gms. Please note the shipping price varies on
1. Courier company
2. Shipping zone
3. Pincodes
4. Plan
❖ My transaction is successful, but I haven't received money in my ShippingKaro wallet ▼
Usually, the money gets credited in the account within 24-48 hours. If the issue persists, we recommend you call our support team at +91-844 844 0833 or write to us at hello@shippingkaro.com.
❖ Where can I see the recharge history for my previous transactions? ▼
To view your recharge history:
1. Go to the Billing tab in your ShippingKaro left panel
2. Click on the Recharge Logs section
Referral Program Related FAQ's
❖ What is a referral program? ▼
A referral program is simply a process in which you prime and reward customers for spreading the word about your product or service
❖ How does a referral program work? ▼
referral program is growth marketing tactic that seeks to encourage existing customers to recommend a brand to their friends, family and colleagues. Often called word-of-mouth marketing, it seeks to supercharge natural or latent word of mouth with easy to use sharing tools and referral rewards.
❖ What is the Reward Structure of ShippingKaro Referral/ Affiliate Program? ▼
|
Stage
|
Maximum Referral
|
Stage Income
|
Bonus Income
|
Total Income
|
Rank
|
|
Stage 1
|
5
|
₹ 2,775
|
NIL
|
₹ 2,775
|
Silver
|
|
Stage 2
|
25
|
₹ 5,555
|
NIL
|
₹ 5,555
|
Gold
|
|
Stage 3
|
125
|
₹ 10,000
|
₹ 2,500
|
₹ 12,500
|
Diamond
|
|
Stage 4
|
625
|
₹ 25,000
|
₹ 6,000
|
₹ 31,000
|
Diplomat
|
|
Stage 5
|
3125
|
₹ 25,000
|
₹ 6,000
|
₹ 31,000
|
Silver Diplomat
|
|
Stage 6
|
15625
|
₹ 130,000
|
₹ 25,000
|
₹ 155,000
|
Gold Diplomat
|
|
Stage 7
|
78125
|
₹ 700,000
|
₹ 80,000
|
₹ 780,000
|
Ambassador
|
|
Stage 8
|
390625
|
₹ 3,000,000
|
₹ 900,000
|
₹ 3,900,000
|
Silver Ambassador
|
|
Stage 9
|
1953125
|
₹ 19,000,000
|
₹ 500,000
|
₹ 19,500,000
|
Gold Ambassador
|
|
Stage 10
|
9765625
|
₹ 95,000,000
|
₹ 2,000,000
|
₹ 97,000,000
|
Diamond Ambassador
|
|
Stage 11
|
48828125
|
₹ 244,140,625
|
₹ 8,000,000
|
₹ 252,140,625
|
Chairman Circle
|
|
Stage 12
|
244140625
|
₹ 1,220,703,125
|
₹ 40,000,000
|
₹ 1,260,703,125
|
|
* Reward Structure subject to change by the directive of Companies internal Policy.
❖ How does a referral program work? ▼
To view your recharge history:
1. Go to the Billing tab in your ShippingKaro left panel
2. Click on the Recharge Logs section
|
